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Terms & Conditions

Last updated: 14 October 2025

Welcome to MathExpert.my (“we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your use of our website https://jelajahmathexpert.com (“Site”) and all products or services offered through it.

By accessing or using MathExpert.my, you agree to these Terms. If you do not agree, please do not use our Site or Services.

1. Use of Our Website

1.1 You must be at least 18 years old or have parental/guardian consent to use our Site.
1.2 You agree to use MathExpert.my only for lawful purposes and in a way that does not violate any applicable laws or infringe on the rights of others.
1.3 We reserve the right to suspend or terminate your access if you breach these Terms.

2. Account Registration

2.1 Some services may require you to create an account. You must provide accurate and complete information during registration.
2.2 You are responsible for maintaining the confidentiality of your account details.
2.3 We are not liable for any unauthorized use of your account.

3. Products & Services

3.1 MathExpert.my offers educational products, services, and resources (including but not limited to online courses, digital downloads, learning materials, and tutoring services).
3.2 All prices are listed in Malaysian Ringgit (RM) and may change without prior notice.
3.3 We reserve the right to modify, suspend, or discontinue any product or service at any time.

4. Orders & Payments

4.1 Orders can be made through our official website.
4.2 All payments must be made in full at the time of purchase through our approved payment gateways.
4.3 We are not responsible for delays or failures caused by issues with third-party payment providers.
4.4 Once payment is confirmed, a receipt or order confirmation will be sent to your registered email.

5. Refund & Cancellation Policy

5.1 All sales are final unless otherwise stated in a specific product or service description.
5.2 Refund requests (if applicable) must be submitted within 7 days of purchase with valid reasons.
5.3 We reserve the right to approve or reject refund requests on a case-by-case basis.
5.4 For subscription or course services, cancellation must be made before the next billing cycle to avoid additional charges.

6. Intellectual Property

6.1 All content on MathExpert.my — including text, images, videos, graphics, software, and logos — is owned by MathExpert.my or licensed to us.
6.2 You may not copy, reproduce, distribute, modify, or use any content without prior written permission.
6.3 Educational materials purchased are for personal use only and cannot be resold or redistributed.

7. User Responsibilities

7.1 You agree not to:

    • Interfere with the security or functionality of the Site.

    • Upload harmful code, spam, or malicious content.

    • Misuse our content, name, or trademarks.

7.2 Any breach of these responsibilities may result in immediate suspension or legal action.

8. Limitation of Liability

8.1 MathExpert.my strives to provide accurate and quality educational content but does not guarantee specific outcomes or results.
8.2 We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our Site or Services.
8.3 This includes but is not limited to loss of data, income, or reputation.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.

10. Personal Data Protection

We respect your privacy and comply with the Personal Data Protection Act 2010 (PDPA).
Please refer to our Privacy Policy to understand how we collect, use, and protect your personal data.

11. Changes to Terms

We may update these Terms at any time without prior notice. The revised Terms will take effect immediately upon posting on the Site.
By continuing to use the Site, you agree to the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the Malaysian courts.

13. Contact Us

If you have any questions or concerns regarding these Terms, please contact:

MathExpert.my
📧 Email:admin@mathexpert.my
📍 Address: 13, Jalan Plumbum P7/P, Seksyen 7,40000, Shah Alam
🌐 Website: https://jelajahmathexpert.com

Privacy Policy

Last updated: 14 October 2025

Welcome to MathExpert.my (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://jelajahmathexpert.com and use our services.

By accessing or using MathExpert.my, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you register, contact us, or make a purchase, we may collect:

    • Full name

    • Email address

    • Phone number

    • Billing and shipping address

    • Payment information (processed securely via third-party payment gateways)

b. Non-Personal Information

We may automatically collect:

    • IP address

    • Browser type and version

    • Device information

    • Pages visited, time spent, and actions on the website

    • Referring URLs

c. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

    • Improve site performance

    • Personalize your experience

    • Analyze traffic and usage

You may disable cookies in your browser settings, but some features of the site may not function properly.

2. How We Use Your Information

We use the collected information to:

    • Provide and improve our products and services

    • Process orders and payments

    • Communicate with you regarding updates, promotions, or support

    • Personalize your website experience

    • Comply with legal and regulatory requirements

3. How We Share Your Information

We may share your information with:

    • Service providers: such as payment gateways, email service providers, and shipping partners.

    • Legal authorities: when required to comply with the law or protect our rights.

    • Business transfers: in case of a merger, sale, or transfer of assets.

We do not sell or rent your personal information to third parties.

4. Data Security

We use industry-standard security measures (SSL encryption, firewalls, secure databases) to protect your data.
However, please note that no online system is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights

Depending on your location, you may have the right to:

    • Access the personal information we hold about you

    • Request correction or deletion of your data

    • Withdraw consent for marketing communications

    • File a complaint with a data protection authority

To exercise these rights, contact us at [your email address].

6. Retention of Data

We retain personal information only as long as necessary to:

    • Fulfill the purposes outlined in this policy

    • Comply with legal obligations

    • Resolve disputes

    • Enforce our agreements

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Continued use of the site after updates means you accept the revised terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

MathExpert.my
📧 Email: admin@mathexpert.my
📍 Address:13, Jalan Plumbum P7/P, Seksyen 7,40000, Shah Alam
🌐 Website: https://jelajahmathexpert.com